{“title”:”Contact Us — RajBet”,”description”:”Official contact information and support channels for RajBet users in India. Find all available methods to reach the Operator’s support team.”,”content”:”
Contact Us
This page provides official contact details and support channels available to users of the RajBet platform. The Operator, Win Sector N.V. (Registration ID 156833), registered at Kaya Seru Cueba 16, Curaçao, operates the Site under Curaçao eGaming Master Licence N.V. #365/JAZ. All inquiries submitted through the channels listed below are processed in accordance with the Operator’s Terms and Conditions.
Support Channels
The Operator provides multiple channels through which users may submit inquiries, reports, or requests. Response times and availability vary depending on the channel and the nature of the request.
Live Chat
Live chat is available directly on the Site via the widget located in the lower right corner of any page. This channel operates 24 hours a day, 7 days a week and is available in English and Hindi. For urgent matters — including account access issues and deposit queries — this channel is recommended as the primary point of contact.
Email Support
For matters requiring documentation or detailed correspondence, including identity verification (KYC), dispute submissions, account closure requests, and data protection inquiries, users may contact the support team by email at [email protected]. Email support is available 24/7; responses to complex inquiries are typically provided within 1 to 2 business hours.
Telegram
The Operator maintains an official Telegram channel accessible at t.me/rajabetsindia. Users may use this channel for general inquiries and notifications.
Social Media
The Operator maintains an official presence on Facebook at facebook.com/raj.betofficial. Social media channels are not intended for the submission of formal complaints or sensitive account-related requests.
Summary of Contact Channels
| Channel | Contact / Access | Availability | Languages | Recommended Use |
|---|---|---|---|---|
| Live Chat | Widget on Site (lower right corner) | 24/7 | English, Hindi | Urgent inquiries, account access, deposits |
| [email protected] | 24/7 | English, Hindi | KYC, disputes, data requests, account closure | |
| Telegram | t.me/rajabetsindia | Subject to availability | English, Hindi | General inquiries, notifications |
| facebook.com/raj.betofficial | Subject to availability | English | General information |
Registered Address of the Operator
Win Sector N.V.
Kaya Seru Cueba 16
Curaçao
Correspondence addressed to the registered office is reserved for formal legal and regulatory matters. For all general support inquiries, users are directed to the channels described above.
Formal Complaints
Users who wish to submit a formal complaint are required to do so in writing via email at [email protected], with a clear description of the issue, relevant account details, and any supporting documentation. The Operator will acknowledge receipt of the complaint and respond in accordance with the dispute resolution procedures set out in the Terms and Conditions. Where a complaint cannot be resolved directly, users may refer the matter to the applicable dispute resolution body under Curaçao eGaming licensing rules.
Responsible Gambling Support
Users seeking information about self-exclusion, deposit limits, session controls, or other responsible gambling tools should contact the support team via live chat or email. Requests for account self-exclusion or permanent closure for responsible gambling reasons will be processed in accordance with the Operator’s Responsible Gaming Policy. Additional information is available in the Responsible Gaming section of the Site.
Data Protection Inquiries
Requests relating to personal data — including access, rectification, or deletion of personal information held by the Operator — must be submitted in writing to [email protected]. The Operator processes such requests in accordance with the data protection standards applicable under the terms of its operating licence.
Дата последней редакции: August 4, 2026
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